Openpath has several resources and features that can help you with COVID-related issues.

Reduce touch points

• Create and assign mobile credentials
• Share guest access links
• Unlock by waving your hand in front of the reader
• Unlock the door directly from the Openpath app
• Touch the reader with a covered body part such as an elbow or an inanimate object such as your phone
• Integrate with an automatic door opener for contactless entry
• Set up and enable 2FA for unlocking entries

Support remote working

• Set up alerts for entry activity, identity provider sync failure, and hardware issues
• Create a custom rule to get alerts for specific doors using the Rules Engine
• Programmatically suspend or activate users
• Enable and use Remote Unlock
• Use a VMS integration:
  • How do I set up the Openpath and Camio integration? 
  • How do I set up the Openpath and Rhombus integration?
  • How do I set up the Milestone VMS integration?
  • How do I set up and use the Cisco Meraki integration?

Entry and user schedule management

• Track and manage occupancy
• Assign and update Entry Schedules 
• Set up and configure Executive First-In
• Use the Last to Leave feature in the Openpath app
• Create and configure Lockdown Plans

Additional resources

COVID-19 Office Safety Guide

Return to Work Guide

COVID-19 Features

Openpath does not share or sell your data to third parties. When you are near an Openpath reader/system (that you have access to) and attempt to unlock a door, the app may use your location data as a way of validating that you are on site. This location data is not accessible by Openpath if you are not already near your Openpath system.

In order for Wave to Unlock/Touch to work reliably, the Openpath app needs Location Services always enabled. The app uses Bluetooth Low Energy (BLE), which iOS and Android consider as part of their Location Services.

On iOS devices: The Openpath app also uses Motion Services in order to detect if a phone is in motion – if it is stationary, the Openpath background service will shut down in order to conserve battery. If the app detects the phone is moving, the Openpath service will resume in order to communicate with any nearby Openpath readers.

Logging data: Openpath does not log the geolocation or GPS of your phone, except in the event that you are within range of an Openpath system that you have access to, and are attempting to unlock a door. We temporarily log motion data on iOS devices and can only receive that data if you Send Feedback via the app for troubleshooting purposes.

If you'd rather not enable these features, you can still unlock entries on iOS devices by using Wave to Unlock/Touch with the Openpath app open and Bluetooth turned on. On Android devices, Wave to Unlock/Touch won't work if Location Services is turned off regardless if the app is open or not, but you can still use the app to unlock entries by tapping on the lock icons next to the entries.

Note: For devices running Android 10, you may need to set location permissions to Allow all the time in order for onsite unlocks to work.

For more information, refer to the Openpath Privacy Policy.